Be confident in us!
MOSAIC donors can be confident that donations are handled in an ethical manner and that we are an organization dedicated to fiscal responsibility. We abide by a code of conduct, based on the Association of Fundraising Professionals’ Donor Bill of Rights.
No act of kindness however small is ever wasted.
- To be clear about our mission and how MOSAIC intends to use donations
- To know that donations will be used for the purpose for which it was given
- To trust that information about donations will remain confidential to MOSAIC to the extent provided by law
- To be assured that donations will be banked promptly and spent within a reasonable time
- To receive appropriate thanks and recognition
- To receive, upon request, all published financial statements
- To know that complaints will be responded to, taken seriously and handled promptly.
- To seek accurate professional advice on tax efficient giving methods
- To receive prompt and accurate answers to questions
- To choose to be excluded from any future solicitations
- To expect that there is a fair and proper balance between the interests of donors and the aims and objectives of MOSAIC
- To know whether an individual soliciting funds is a volunteer, an employee, a hired solicitor or other
- To have the right to remain anonymous
- To know that donor names will never be sold
- To request that contact information will not be shared with others for fundraising purposes
- To have the right to escalate a complaint to MOSAIC’s Board of Directors and if still not satisfied to submit a complaint directly to the Canadian Centre for Philanthropy.
- To be informed of the identity of those serving on the organization’s governing board, and to expect the board to exercise prudent judgment in its stewardship responsibilities.