Free program opens doors in tech sector


For those looking to enter or advance their career in the tech sector, Salesforce training can be a great way to start. As a Client Relationship Management (CRM) system, Salesforce is used by many organizations and businesses to better serve clients through technology.

Applications are currently open for the next cohort of MOSAIC’s online Fast Track to CRM program, which allows participants to earn their Salesforce Administrators’ Certification. The deadline to apply is June 18.

Funded by the BC Ministry of Social Development and Poverty Reduction, this free program is administered in partnership with Traction on Demand and is open to both newcomers and Indigenous learners looking to develop their careers in the tech industry.

Guided by the expertise of Indigenous consultants Rob Schulz and James Delorme of Shop First Nations, MOSAIC has worked to ensure that the program and content is culturally safe for Indigenous participants as well as newcomers.

“The training program benefits Indigenous people by helping build a technology career via Salesforce Administration knowledge. Whether you’re beginning a tech career or broadening your IT skill set, gaining experience with Salesforce is vital given its rising popularity as a CRM platform along with ever increasing job opportunities,” said Schulz.

For Indigenous participants, the program also provides the opportunity to learn the technical skills needed to apply the benefits of CRM to Indigenous businesses, organizations, and communities. According to Schulz, Salesforce training can be applied in Indigenous communities in a number of ways, including but not limited to the following:

  • Indigenous companies can use Salesforce to organize their business leads, customer records, and grow sales
  • Self-governing bodies can organize citizen records and optimize their Nation’s services
  • Indigenous non-profit organizations can track donors, funding, and programs that contribute positively to their communities

The next cohort of the program will run from June 28 – October 15, and the deadline to apply is June 21. To find out more about the program and how to apply, click here.

To find out more information about how the Fast Track to CRM program can benefit Indigenous learners, click here.