About our Newcomers’ Centre

If you are new to Canada, there are many services to support you and your children. The MOSAIC Newcomers’ Centre for Children and Families has information and programs on parenting and childhood development.

The MOSAIC Newcomers’ Centre runs programs for families. We also help our clients find meaningful volunteer opportunities in the community, as well provide outreach services in the community to help families navigate and locate other supports.

When families first attend the Newcomers’ Centre, they will enter into our “Welcoming Room.” Here they will be able to register and have their needs assessed.  They will be fully informed of the different services and programs at the centre and they will be made to feel very welcome, safe and comfortable.

Available languages

Staff members have language capacity in Amharic (አማርኛ), Arabic (عربي), Dari (دری), English, Farsi (فارسی), Korean (한국어), Mandarin (中文), Pashto (پښتو), Spanish (Español), Tigringa (ትግርኛ) and Urdu (اُردو).

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Programs Available

Programs are only available to registered clients. The Newcomers’ Centre for Children and Families is located in the MOSAIC Burnaby location. Our program hours are 9:30am-2:30pm Monday to Friday. Hot lunch at 11:30 and snack at 2pm are provided in all programs.

Newcomers’ Group supports refugee parents with young children by providing information on early childhood development (ECD) and health issues. Though not intended as an English-language class, the language to support this type of learning and sharing is introduced.

Early Learning Orientation Program works with parents and children to overcome specific developmental needs, attachment issues, parenting challenges and makes referrals for additional support/intervention when necessary. It also prepares children for entering into mainstream programming (childcare or preschool).
We offer a preschool orientation program to children age 3-5, which provides activities similar as seen in mainstream preschool programs to support the parents and children experience and understand Canadian preschool system. It also prepares children who will enter Kindergarten in coming September.
Individual support from Family Settlement Support Workers is available to help develop and work through a settlement plan focused on early childhood development and parenting in Canada.
At Newcomers’ Centre for Children and Families, we primarily work with:

• Refugee parents/caregivers and their young children (0- 6 years old).
• Reside in Burnaby or New Westminster.
• Been in Canada for 5 years or less.

*Please bring PR Cards or immigration documents of yourself and your child(ren) to register.

Email nccf_reception@mosaicbc.org, call 604-636-0120 or fax 604-636-0123. Please include eligibility information.


The Newcomers’ Family Centre programming is made available thanks to the support of Immigration Refugees Citizenship Canada and the United Way, Lower Mainland. 

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