legal advocacy

Immigration and Poverty Law Information for Newcomers

Are you an immigrant or refugee in need of legal advice? We can help.

MOSAIC’s Legal Advocacy Program provides information, summary advice, referrals and legal representation to low-income immigrants and refugees. We help newcomers navigate the Canadian legal system, ensuring that they are informed of their legal rights and responsibilities.

All advocacy services are provided free of charge to eligible individuals.

Priority assistance is given to individuals who have low income, have difficulty speaking or understanding English, have little / no knowledge of the Canadian legal system and have issues not covered by other legal agencies.

Financial assessment guidelines are used to determine client eligibility.

Although legal advocacy services are provided free of charge, filing or application fees are at clients’ expense.

  1. Email legaladvocacy@mosaicbc.org or call 604-254-9626
  2. We will call you to assess your eligibility
  3. We will schedule an intake assessment with a legal advocate at the MOSAIC Vancouver office. Please arrive at least 10 minutes early to complete the necessary paperwork.

During our intake assessment, we may provide summary assessment or refer you to another organization or agency for specialized support.

Interpreter services may be available upon request. For your first visit, please bring a friend or relative to assist in interpretation.

Applying for Humanitarian and Compassion (H&C) lets immigrants ask for special permission to stay in Canada (for humanitarian and compassionate reasons) while their permanent residence application is processed. Usually H&C is a last attempt to stay in Canada. This guide tells you what to consider before applying and how to apply for H&C.

English

Arabic

Chinese Simplified

Filipino

French

Persian

Spanish

Russian

Please click on a language below to download a PDF version of: Legal Issues for Newcomers: Information about Income Security & Government Services for Newcomers to Canada Residing in B.C. (2014).

English

Arabic

Chinese Simplified

French

Korean

Persian

Spanish

  • Permanent residency for Convention Refugees or Protected Persons
  • Citizenship issues for former refugees and people with disabilities
  • Difficulties in obtaining or renewing PR card for refugees and people with disabilities
  • Permanent residency for permit-holder class
  • Work permits for refugees and others needing a work permit to qualify for income assistance

We are unable to provide legal assistance with the refugee determination system. Please contact Legal Services Society (Legal Aid) at 604-601-6076 for help with refugee claims or appeals.

  • Income Security, Canada Pension Plan (CPP)
  • Employment Insurance
  • Employment Standards
  • Debt (such as Canada Revenue Agency, Medical Services Plan)
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Hours & days of operation

Monday to Thursday, 9:00am to 4:00pm by appointment.

2nd Floor – 1720 Grant Street, Vancouver


The Legal Advocacy Program is made available through the support of the Law Foundation of British Columbia.

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