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Important updates related to COVID-19

During COVID-19, we are providing services online and in-person (by appointment only) from Monday — Friday from 9 AM — 5 PM. For general inquiries, please email movingahead@mosaicbc.org or call 604 636 4712 ext/ 101 (voice mail only).

In-person services: Socially distanced one-on-one appointments, separated by plexiglass. Appointments can be made to complete housing registry applications, income assistance, language assessments, BC Services card etc.

About this program

Are you new in Canada? Dealing with health issues, poverty, a lack of English, or feel isolated? We can help.

We know it can take many years to feel a part of a new community. MOSAIC Settlement & Integration Services help a variety of new immigrants to Canada, but for those who need more help, we offer our Moving Ahead Program.

Moving Ahead Program uses a collaborative Case Management Service approach to deliver comprehensive, client-centered programming (including community outreach efforts and in-home consultations) to immigrants and refugees who face multiple barriers to their settlement. Services include Individual Case Management, needs assessment and action plan, social and emotional support, settlement counselling and information, life skills, job readiness and essential skills workshops and support access to services.

Moving Ahead Free Running is our youth-focused program under the Moving Ahead Umbrella, open to clients ages 16-28. The program follows the principles of client-centered case management, serving immigrants and refugees facing multiple barriers during their settlement journey. Services are available in English, Amharic, Arabic, Farsi/Dari, French, Tigrinya, Kinyarwanda, Kirundi, Lingala, Nuba, Pashto, Kurdish and Swahili. For more information please contact: movingahead@mosaicbc.org.

Who uses Moving Ahead?

Some clients need more dedicated and intensive case management. Many struggled before coming to Canada, and face more challenges here.

If you are dealing with any of the following, our Moving Ahead Program offers services and support on dealing with hardships, gaining life skills, accessing community support and learning about Canadian culture.

Moving Ahead is ideal for newcomers facing settlement difficulties such as:

  • Limited English and/or French Language Abilities
  • Literacy challenges
  • Adaptation problems
  • Accessing community resources
  • Housing
  • Health issues e.g. Trauma, physical and mental health
  • Poverty
  • Isolation or lack of social support
  • Lack of life skills (e.g. job-readiness and computer skills)

For Youth age 16-28, please see Moving Ahead FreeRunning.

Moving Ahead services

Moving Ahead clients will be paired with a Case Manager who will provide services in the community and in client homes.

Moving Ahead programs include:

  • One-on-one case management support
  • Information orientation workshops about Canada
  • Assistance to access various community services and resources
  • Group conversation circles to meet people & practice English
  • Life skills classes (daily English use, basic computer training, social skills, labour market information and job search skills)
  • Newcomers’ Group to connect to other people
  • Community participation opportunities e.g. volunteering and community events

Each activity is tailored specifically to the higher needs of these clients. Most clients participate in the program for about one year.

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Moving Ahead Program at MOSAIC is proudly CARF accredited

Moving Ahead services at MOSAIC are made available in part thanks to funding from Immigration, Refugees and Citizenship Canada.