Important updates related to COVID-19

Settlement workers will continue serving newcomers via phone, online, or limited in-person visits:

  • Vancouver: 604-254-9626
  • Burnaby: 604-438-8214
  • Surrey: 778-591-9334

Email and online:

In-person: By appointment only. Please call reception or the relevant settlement worker directly to schedule.

General hours: Monday — Friday, 9:00 AM — 5:00 PM

Your first step with MOSAIC

The first step in working with MOSAIC is to meet with a settlement worker. In our one-on-one meeting, our Settlement Workers can help answer specific questions about life in Canada.

MOSAIC Settlement Workers are professionals who are ready to help support your transition to Canada, and to the Greater Vancouver Area community. We have supported thousands of newcomers to Canada and are here to welcome you to your new life in Canada!

Settlement Workers in Schools (SWIS)

Settlement Workers in Schools (SWIS)
We provide newcomer students and their families with free assistance in schools as well as field trips and workshops.
Learn more

Culture Connections Social Mentoring Program

Culture Connections Social Mentoring
This program is designed to help immigrants and newcomers to Canada to build connections and to learn about the many opportunities that Vancouver and the local community have to offer.
Learn more


Newcomers & Community Building Program (NCBP) services at MOSAIC are made available thanks to funding from Immigration, Refugees and Citizenship Canada.