Important COVID-19-related updates

MOSAIC’s Refugee Settlement and Integration Team remains committed to supporting refugee claimants and asylum seekers during COVID-19. We have transitioned our services to online and phone. If you require support or guidance, please contact and a MOSAIC staff person will connect with you as soon as possible.

français (French) | العربية (Arabic) | فارسى (Farsi) | کوردی (Kurdish) | Español (Spanish) | Magyarul (Hungarian)

Emailing is currently the fastest way to connect with our team. However, our Refugee Claimant Serving Settlement Workers are also happy to help by phone. Please call one of the numbers below and leave a message. We will call you back within 48 hours (open 8:30am-4:30pm).

  • Spanish/English: 604-254-9626 ext.1022 (Gerardo)
  • Kurdish/Arabic/English: 604-254-9626 ext.1026 (Salih)
  • French/English: 604-254-9626 ext.1011 (Katherine)
  • Mandarin/Cantonese/English: 604-254-9626 ext.1064 (Tracy)
  • Farsi/English: 604-254-9626 ext.1027 (Parisa)
  • Filipino/English: 604-254-9626 ext.110 (Rey)


About this program

MOSAIC’s Refugee Settlement and Integration Program supports the specific needs of refugee claimants and asylum seekers who intend to file a refugee claim. Clients of all backgrounds, ethnicities, sexual orientations, and genders are welcome.

Program Brochure (PDF)

How can we help?

    Available languages

    Appointment-based and drop-in services are available in English, français (French), العربية (Arabic), فارسى (Farsi), کوردی (Kurdish), Español (Spanish), Thuɔŋjäŋ (Dinka), Kiswahili (Swahili), Magyarul (Hungarian), 普通话 (Mandarin & Cantonese).

    Services are available at: 

    Fraser Valley Multi-Agency Partnership

    Every month, representatives from 20+ refugee claimant serving organizations, people with personal experience seeking asylum, along with various levels of government, meet for the Fraser Valley Multi-Agency Partnership (FV MAP). 

    FV MAP promotes cross-sectoral dialogue to strengthen system-wide collaboration, advocacy, and builds capacity to best support refugee claimants. Alexandra Dawley of MOSAIC, and Jen Romero from Archway Community Services (ACS) chair this dynamic group.

    If you would like to learn more about becoming involved with FV MAP, please contact Alexandra at

    MOSAIC’s Refugee Settlement and Integration Program gratefully acknowledges the financial support of the Province of British Columbia through the Ministry of Municipal Affairs.